Virtual reception and call solutions to suit any person or business
Focus on what matters the most; you and/or your business. Leave the calls and messages to us. No more missed calls and calls routed into a voicemail box that is constantly full!
All live answer plans are offering…
US Agents
The majority of our agents are in the United States, with bilingual call answering options available.
24/7 live call answering
We operate all day, every day, so we can answer your calls around the clock if you turn on after-hours live answering.
No Contracts
Month-to-month subscriptions and no cancellation fees mean flexibility to scale up (or down) as needs change.
Instant emails or texts
Immediately receive a message by email or SMS after each call, including caller details and the reason for their call.
Portal
Our free online portal gives you full control to manage your service anywhere, any time.
Local & Toll-Free Numbers
Forward your existing business number to the free local or toll-free number provided or port-in your own.
Our call answering services are designed for businesses of any size in any industry
Whether you need a simple message service or a virtual receptionist to take orders, input leads into your CRM or book appointments while providing a seamless caller experience, we have a solution to suit. Each service’s inclusions, in addition to the standard features above, are listed below for comparison.
Message Taking
- Call answering and message taking for one individual or team
- Personalized greetings
- Collect up to 3 details from callers
LiveAnswer Plus
- Messages, support and call transfers for multiple staff or departments.
- Fully customized caller greeting
- Unlimited staff or department contacts
- Collect up to 5 details
- Warm transfers
- Advise of business hours / location
- Answer common questions
My VA
- Tailored scripting and virtual assistance for unlimited staff or departments.
- Full customized caller greeting
- Unlimited staff or department contacts
- Collect up to 11 details from callers
- Warm call transfers
- Advise business hours / location
- Answer common questions
- Scripted questions and responses
- Quote fees and take payments
- CRM input or submit online forms
My VA Scheduler
- Tailored scripting and virtual assistance for unlimited staff or departments.
- Full customized caller greeting
- Unlimited staff or department contacts
- Collect up to 11 details from callers
- Warm call transfers
- Advise business hours / location
- Answer common questions
- Scripted questions and responses
- Quote fees and take payments
- CRM input or submit online forms
- Appointment scheduling
- Calendar management